FAQ
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Frequently Asked Questions
HOW DOES MY PURCHASE SUPPORT BREAST CANCER RESEARCH?
Your purchase directly contributes to breast cancer research efforts. We're proud to donate 10% of all proceeds to the American Cancer Society, aiding in the fight against breast cancer. Together, we can make a difference one stylish accessory at a time.
CAN I GET A REPLACEMENT PIECE FOR MY CLIP & GO?
Absolutely! We understand the importance of keeping your accessories in top condition. If you need a replacement piece for your Clip & Go, simply reach out to us at customerservice@savethegirls.com, and our dedicated team will promptly assist you in getting set up with the necessary replacement.
IS THE WRISTLET ATTACHED TO THE CLIP & GO CROSSBODY?
Yes, indeed! The Clip & Go crossbody is designed with convenience in mind. The wristlet portion is cleverly integrated into the backside of the strap, securely connected with a hidden carabiner hook. This thoughtful design ensures that your essentials stay within reach while keeping your hands free for whatever the day brings.
HOW LONG DOES IT TAKE TO SHIP?
At Save the Girls, we prioritize exceptional customer service. That's why we aim to process and ship your orders swiftly, typically within 24-48 business hours. If you require expedited shipping, you have the option to select it at checkout for your convenience.
CAN I PUT A CLIP & GO STRAP ON MY PURSE?
Absolutely! The versatility of our Clip & Go strap extends beyond crossbody bags. You can easily attach it to your purse for added convenience and style. Elevate your favorite handbag with the functionality of our Clip & Go strap.
DO YOU ALL HAVE AN AFFILIATE PROGRAM?
Yes, we do! If you're interested in partnering with us through our affiliate program, simply scroll to the bottom of our website and click on the link to fill out the form. We look forward to collaborating with you and spreading the word about our stylish and purposeful products.
MY PHONE DOESN'T WORK THROUGH THE PLASTIC, HOW CAN I FIX THIS ISSUE?
If you're having trouble using your phone through the plastic of our touchscreen purses, it may be due to sensitivity settings on your device. Check your phone's settings, as it might be labeled as "3D Touch" or similar. You can adjust the sensitivity settings to enhance responsiveness.
DOES FACIAL RECOGNITION WORK THROUGH THE PURSE?
Absolutely! Our purses are designed to accommodate modern technology seamlessly. You can use facial recognition features without any hindrance, ensuring convenient and secure access to your device while on the go.
DO YOU OFFER WHOLESALE?
Yes, we do! If you're interested in carrying our products in your retail store or partnering with us for wholesale opportunities, please reach out to us at customerservice@savethegirls.com. Our wholesale team will be delighted to assist you with any inquiries and discuss potential collaborations.