Frequently Asked Questions
MY PHONE DOESN'T RESPOND THROUGH THE PLASTIC. HOW CAN I FIX THIS ISSUE?
Check your sensitivity settings. Your phone may have it labeled as "3D Touch". (You can always search online for instructions on how to change the sensitivity settings on your phone).
DOES FACE RECOGNITION WORK THROUGH THE PURSE?
YES! Facial recognition features work on our purses!
WHICH PURSES/WALLETS ARE RFID?
The Classic Elegance, Desirae, Encounter, Fresh Twist, Trevi, Capri and the Metro are RFID protected.
WHICH MATERIAL USED TO MAKE SAVETHEGIRLS PURSES?
Our purses are made of durable Vegan leather.
DO IPHONES WITH OTTERBOX COVERS FIT IN THESE PURSES?
All phones fit our purses! Keep in mind-if you have a very large phone with a thick/large case- It might not fit very well with the case on.
CAN I ORDER DIFFERENT STRAPS?
Yes! We have straps! Whether you need a replacement, different color or would prefer a chain strap- We have you covered!
HOW DOES MY PURCHASE BENEFIT BREAST CANCER RESEARCH?
Save the Girls isn't just a name. We donate 10% of profits to Breast Cancer Research!
HOW LONG DOES IT TAKE TO SHIP?
We strive to provide the BEST customer service possible. Which means, we ship your orders within 24-48 business hours! If you should need more expedited shipping, you can choose so at checkout.